News
Azaleos Awarded Patent for Managed Exchange Services Technology
3/31/2009
SEATTLE, March 31, 2009 -- Azaleos® Corporation, the managed Microsoft Exchange services company, today announced that it has received a patent from the United States Patent & Trademark Office for the monitoring technology underlying the remote monitoring and management services for Microsoft Exchange and its related infrastructure. Although recognized for its subject matter expertise in managing Microsoft Exchange, it is Azaleos developed technology that enables the company to provide real-time remote monitoring/management for Exchange systems that reside in customers’ datacenters and guarantee 99.9 percent or better uptime.

According to Gartner, Inc., “The externally provided, annuity-based operations and management capabilities offered by remote infrastructure management (RIM) services may increase IT availability and systems performance, and reduce IT deployment risks… As a part of a managed services or outsourcing strategy, remote infrastructure management services allow outsourcing of IT operations, while maintaining control that is unavailable in traditional outsourcing agreements.”

“Real-time monitoring and management of Microsoft Exchange and its associated infrastructure can not be effectively accomplished using off-the-shelf tools and technologies,” said Ronald Woan, vice president of engineering for Azaleos. “By developing a sophisticated and secure new method for collecting, analyzing, and acting on health and performance data, Azaleos is able to provide the industry’s most reliable management services for Exchange. This patent further validates Azaleos’ unique focus on developing innovative world-class technology for the software plus services market.”

Azaleos recently merged with Charlotte, NC-based firm M3 Technology Group to secure its position as the market leader in remotely managed services for Microsoft Exchange. Azaleos will be exhibiting this week at the CTIA show in Las Vegas and presenting at the America’s Growth Capital Conference adjoining the RSA Show in San Francisco on April 21st.

Azaleos Managed Services
Azaleos Managed Services provide the most complete and reliable set of remotely managed services for Exchange, Microsoft Office SharePoint Server, Blackberry Enterprise Server, and Active Directory. The Azaleos services model allows customers to keep hardware and data secure on their corporate premise, while outsourcing the monitoring and management headaches and costs. In addition to the core monitoring and management of Exchange Server, the Azaleos services include:

About Azaleos
Azaleos Corporation provides the benefits of hosted e-mail and collaboration services for organizations that can’t or won’t allow their data to reside outside the datacenter. Azaleos’ 24X7X365 remotely managed services for Microsoft Exchange, SharePoint, Active Directory, Office Communications Server, and BlackBerry Enterprise Server keep information on-premise and under IT control, while uptime, maintenance, and support is handled by experts in its network operations centers.

More than 150 companies from Fortune 500 to mid-market enterprises rely on Azaleos and its patented ViewX technology to manage their collaboration infrastructures and address issues before users ever know they exist. Azaleos is a Microsoft Gold Certified partner, and one of Microsoft’s top 35 partners in the US. For more information visit www.azaleos.com.

Download a PDF for this release.

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Editorial Contact:
Marc Gendron
Marc Gendron PR
781-237-0341
marc@mgpr.net

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