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whitepaper
This whitepaper provides extensive detail on ViewX, the monitoring and troubleshooting module and customer support dashboard of the AzaleosX platform.
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testimonials
Zumiez chooses Azaleos for Managed Exchange, Blackberry, Archiving and Email Continuity Services."Before Azaleos, it seemed there weren't enough hours in the day to do what we wanted to do.  Getting this new IT bandwidth is like finding money.  We're thrilled."
Lee Hudson
Chief Technology Officer
Zumiez
Awards and Recognition

Gartner: Cool Vendor in Storage Management 2007
GartneAzaleos services for Managed Exchange, SharePoint recognized by Gartner.r lists Azaleos as one of the top up and coming vendors for unique storage solutions for Microsoft Exchange messaging solutions.

Active Directory
Changes that take place in the environments connected to AD have the potential to erode or complicate the AD structure as time goes on, leading to the failure of these connected applications while AD remains running. Our Managed Active Directory Services remotely monitors the KPIs that are critical to your business. We’ll help you improve performance, functionality and security while reducing cost and time spent on maintenance.
Azaleos Managed Active Directory Services
View Our Managed Active Directory Datasheet


What This Means To Your CIO
The CIOs we work with are focused on saving money, adding efficiency to their organizations and extending the value and skillset of their employees. Azaleos Managed Active Directory Services can reduce the risk directory issues pose to collaboration environments while providing a predictable monthly cost around doing so. CIOs get an SLA on their environment that’s supported by a team of experts 24 hours a day, 7 days a week for a fraction of the cost of doing it in-house. Azaleos’ skilled group of experts act as an extension of your IT team, delivering on organizational requirements quickly and effectively. Azaleos Managed Active Directory Services enable CIOs to reallocate key IT skillsets and improve processes and systems for the business as a whole.

How Our Services Benefit Your IT Organization
IT organizations immediately reduce risk and gain visibility into their directory systems. We help IT get projects done quicker and rolled out sooner. IT employees “get their lives back” by receiving 24x7x365 support and don’t have to spend nights and weekends dealing with unpredictable directory issues. Our trained resources are similar in skill to a Tier 2 or Tier 3 Microsoft resource. Our services integrate seamlessly with ticketing systems and internal IT processes, enabling IT resources to move beyond day-to-day reactive tactical tasks. With Azaleos, IT can focus on more strategic duties that help employees and lines of business be more productive.

How Our Services Benefit Your Company
Azaleos Managed Active Directory services assure the health, security and stability of your directory, identifying most performance and reliability issues remotely while proactively managing your environment. By removing the headache of domain controller and server management, Azaleos helps create more efficient IT departments that complete more projects. End users get better experiences with key messaging and collaboration applications, becoming more productive. IT saves money and time on deployment, training and management. The business leverages key IT skillsets to gain competitive advantage through improved processes and systems.

Managed Active Directory Services Feature Overview
  • Remote Monitoring and Management of AD servers, regardless of location
  • Real-time monitoring of KPIs for Active Directory including LDAP response times,
  • replication assurance, DNS availability and accuracy, DC health and security,
  • Global Catalog distribution
  • 24x7x365 proactive management including patching, forest/trust
  • management and more
  • Full change management, reporting and ticketing
  • Reporting: Incident and Change Summary, Availability and Performance
  • Fully secure, logged and auditable transaction records
  • Helpdesk Integration aligning ViewX alerts with customer trouble ticketing system
  • Architecture, Design, Deployment and Migration Services