Azaleos Managed Hybrid Services (MHS) - Microsoft Business Productivity Online Suite (BPOS)

Azaleos’ Managed Hybrid Services (MHS) blend our remotely managed on-premise service set with Microsoft Business Productivity Online Suite (BPOS). With MHS, choosing between on-premise and cloud e-mail is no longer an ‘either-or’ proposition. Organizations can select on-premise or cloud-based email services based on the roles and responsibilities or regulatory requirements of individual employees, workgroups, departments, subsidiaries, and more.

Azaleos experts provide deployment, migration, and configuration support for on-premise applications and cloud-based Exchange offerings. As needs change, users can be easily migrated between the two services.
View Our Managed Hybrid Services Datasheet

Virtually every organization has a mix of users – desk-based, mobile, tele-workers – each with different requirements including some that are bound by regulatory compliance mandates. One of the biggest challenges for today’s CIO is giving users the tools that meet these needs while simultaneously reducing the cost and time necessary to maintain these services.

Azaleos Managed Hybrid Services meets this challenge, allowing organizations to match individual users with the appropriate email services they require to be productive, which can be on-premise or online.

Azaleos provides deployment, migration, and configuration support for both its remotely managed Exchange and cloud-based Exchange Online offerings, as well as directory and calendar syncronization between the two services using the new Microsoft Federation Gateway. Technicians in two Azaleos Network Operations Centers (NOCs) use patented technology to remotely monitor and manage on-premise servers while experts in the Microsoft datacenters maintain service level agreements for the cloud-based applications. Azaleos also uses synthetic client technology to also monitor the BPOS cloud servers. This allows us to identify issues even on the BPOS managed servers and then to contact MSFT on behalf of the customer to work out a management resolution.

The following service models are an example of how our Managed Hybrid Services enable organizations to truly optimize their email service delivery.

Split-Worker Model
Can be used to provide knowledge workers with on-premise Exchange e-mail service, while provisioning Microsoft Exchange Online for Desk-less workers.

Acquisition Model
To create a more orderly integration of two e-mail infrastructures following an acquisition, the on-premise Exchange service can be used by the acquirer while Exchange Online can be used to support the company being acquired.

Transition Model
To enable a smooth migration from another e-mail platform or upgrade to Exchange 2010, the core population of a company’s users can be on the on-premise Exchange service, while specific departments or workgroups involved in proof of concepts and/or Exchange 2010 pilots can use the online service.

Regulatory Model
For organizations where a subset of users must comply with regulatory compliance requirements, the on-premise service can be provisioned for these employees while users outside of the regulatory umbrella can use the online service.

Exchange 2010 Beta Model
Organizations can run a trial of Exchange 2010 using Exchange Online and keep all the other core users running with an on-premise Exchange 2007 Server.

Branch Office Model
For organizations where the cost of local IT and server management may be very high on a per-user basis, while the company headquarters remains on on-premise servers, which can handle large data sets and particularly demanding or customized tasks, such as business intelligence and forecasting.

External Contractor Model
For companies that leverage external contractors or outsourcers that would otherwise require the use of costly External Connectors in order to access a corporate e-mail system, but who can use relatively inexpensive—and transferable—User Subscription Licenses on a hosted e-mail server.

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