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Step 1: E-mail Assessment
Azaleos' technicians provide an assessment (remote or on-site depending on the complexity of your infrastructure) of your organization's current e-mail system in order to understand what you have and how it is configured. We then suggest the best services and appliance options for your company's needs and detail what you can expect in terms of added value & control, enhanced systems reliability, decreased complexity and increased ROI by switching to Azaleos. | | | | |  | | | | Step 2: Appliance Setup
Azaleos installs the OneServer e-mail appliance in your company's datacenter, located securely behind your corporate firewall. Setup is rapid and leaves a low footprint so that your new Exchange configuration can get up and running quickly with minimal disturbance to your operating environment. | | | | | | | | | Step 3: Deployment and Migration
Azaleos migrates your company's e-mail system from prior versions of Exchange, Lotus Notes/Domino, or Novell GroupWise to the latest/greatest version of Exchange. Azaleos has a wealth of experience and a knowledge base collection of how to best architect and perform various types of migrations and deployments to Exchange all of which consolidate your e-mail system around the Azaleos OneServer supported by OneStop Managed Services. | | | | | | | | | Step 4: Continuous Pro-active Monitoring
Certified technicians working from Azaleos' Network Operations Center take over monitoring responsibilities for your Exchange environment, analyzing and interpreting information regarding Exchange availability, Active Directory, storage health and hygiene 24 hours a day, 7 days a week, 365 days a year. The Azaleos ViewXchange service provides your IT team with instant alerts in the event of service interruption as well as regular, formatted reports on Exchange health, incoming and outgoing e-mail traffic, message hygiene including spam and virus activity, and mobility statistics. | | | | | | | | | Step 5: Ongoing Management
In addition to monitoring, Azaleos technicians remotely troubleshoot and fix issues within your business's Exchange environment through a secure, encrypted HTTPS communications channel to prevent spoofing or third-party interference. The Azaleos ManageXchange service operates 24 x7 to solve problems in your company's Exchange environment, ensure that your system is backed up regularly, oversee the health and hygiene of your Exchange storage, and handle all patch management requirements. With ManageXchange, your company's internal IT team can concentrate on strategic projects that improve employee productivity, drive revenue, or reduce costs without being constantly interrupted by issues affecting Exchange availability. | | | | | | | | |  | | | | | | | | | |
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