Azaleos Company Overview

Azaleos Corporation provides a flexible set of remotely managed email, collaboration and unified communications services available in private cloud, on-premise or mixed deployment architectures. Azaleos operates two state of the art, SAS 70 certified network operating centers (one in Seattle and one in Charlotte) which serve as an extension of our customers’ IT departments. Azaleos’ 24x7 managed services for Microsoft Exchange, SharePoint, Active Directory, Lync/OCS, and BlackBerry Enterprise Server improve availability, security and performance, while reducing maintenance time and costs.

The unique combination of people, process and technology allow Azaleos to provide industry-leading managed Unified Communications (UC) services that are second to none:

People: Azaleos personnel will operate as a seamless extension of your IT staff. All of our people are full-time employees of the company and 100% on-shore. Because of our laser-focus on the UC space, all of our people are experts in UC. Most data centers only know how to manage data centers – at Azaleos you have messaging and UC experts handling the management.

Process: Azaleos is a managed services company --- full stop. We are not a consulting firm that also happens to do some managed services on the side. We focus on highly transparent Azaleos processes that protect our customers and Azaleos from the issues that can and do occur when change is not managed. We handle triage, issue tracking, project management, monitoring response, and constantly solicit customer feedback. From the moment we deploy your services, you will see the difference our process makes in delivering superior managed UC services.

Technology: It’s all about the technology. The patented AzaleosX technology platform enables customers to maintain control over servers and data, while uptime, maintenance, and support is proactively handled by certified experts in the Azaleos network operations centers. Our IT solutions facilitate compliance with PCI, HIPAA, SOX, COBIT and ITIL. The Azaleos solution was purpose-built to monitor and manage big, complex, and distributed unified communications systems and to protect those systems (i.e. meet audit and SAS-70 security requirements) while maintaining the performance levels required by the business. We annually funnel approximately 40% of our operating expenses towards R&D. When we can proactively detect potential issues BEFORE they become a problem, then our customers have smoother-running systems, and we don’t have to spend time working on preventable problems. Since its founding, Azaleos has proven itself to be a constant innovator, bringing a new service to the market every 5-6 months. Azaleos will continue to research and invest in delivering the finest technology offerings in our space. We take care of keeping up with the changes in the industry, so you don't have to.

More than 400 companies from mid-market enterprises all the way up through the largest Fortune 100 global corporations rely on Azaleos and our patented AzaleosX platform to manage their collaboration infrastructures and address issues before users ever know they exist. Azaleos offers a flexible set of managed services that support several deployment models to meet the unique requirements of different messaging and collaboration environments. Azaleos has a proven track record of innovation and as a National Systems Integrator (NSI), is one of Microsoft’s Top 35 Partners in the United States, and a member of Microsoft’s Exchange Technology Adoption Program.

Company Facts

Managing customer servers across 5 continents
Azaleos has migrated over 4M mailboxes to Exchange
Azaleos does not offer any hosting of customer data. Approximately 50% of the servers we manage sit in co-lo datacenters managed by one of our major OEM-resellers --- either IBM or Verizon Business. The remaining 50% of the servers sit on the actual customer’s data center premises.
Number of AZ Employees: 175+
Funding: VC’s are Ignition Partners, Frontier Capital and Second Avenue Partners
Growth: 200-300% year over year for the last 4 years
Throughput: Azaleos manages the delivery of about 40 million messages/day

Azaleos

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